SHIPPING & HANDLING

  • Standard Shipping - 2 to 6 business days
  • Express Shipping - 1 to 3 business days

All orders are processed within 48 hours (or two business days, excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

The shipping fees for your purchase will be computed and shown during the checkout process. The amount will depend on the date chosen on the cart page, your zip code, the shipping method, and the items in your cart.

International Shipping

Cost for international shipping differ depending on the country you choose during checkout. Below is a list of the countries we currently ship to. Please note that we regularly update the list, so check back often. Unfortunately, we are unable to deliver to PO Boxes, APO/FPO addresses, and certain U.S. Territories.

*Shipping costs shown at the time of order placement is exclusive of all duties and taxes for the country specified.

  • Australia
  • Austria
  • Belgium
  • Canada
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Guernsey
  • Hong Kong
  • Hungary
  • India
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Malaysia
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Saint Lucia
  • San Marino
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Taiwan
  • Thailand
  • United Arab Emirates
  • United Kingdom

Additional Information

Some orders may require additional processing time for order or identity verification. We have to wait until clearance is received before dispatching an order that has been flagged. Our team will notify the customer by email for any orders that are flagged in our system.

How Do I Check order status?

After your order is shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available. 

Delivery Insurance

All orders shipped both domestically or internationally come with package insurance.

Additional Questions About Shipping?

If you have any questions about your order please contact us at contact@petalsandspring.com Be sure to provide your name an order number in your email.

Return Policy:

Unfortunately, due to the unique nature of our products, returns are not accepted. It's important to note that once an order has been placed, it cannot be canceled or modified in any way. At Petals & Spring our desire is for you to be enamored with your exquisite arrangement. We offer a wide variety of styles and colors to ensure you find the perfect arrangement for anyone on your list.