FAQ

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Eternity Flower

Who is Petals & Spring?

What makes us different?

Are our flowers real?

What makes our flowers special?

How long do our flowers last?

How to care for my Petal's & Spring arrangements?

How are our flowers preserved?

What arrangements are available?

Can I take arrangement out of box?

Shipping & Handling

What is the handling time?

How long does shipping take?

Do you ship internationally?

Do you accept returns?

What if the order is arrived damaged?